4 quick facts, see first
Support answers
Average 4.4 rating, based on 83,927 reviews
Payment help
There are separate instructions for bKash, Nagad, and Rocket
Login solution
Help available for account opening, password and login issues
Service hours
Since 2014, 99.6% uptime is maintained
TK71 Contact's 3 easy channels
This page shows what's here first
Text relay
If you have trouble hearing or speaking, write to us; a short message is enough
Screen-reader friendly chat
Labels clear, buttons simple, and steps can be read in one line
Alternate format
Short notes, large text, and information in list form
How to write to TK71 Support
Complete in 3 steps
1. Write subject
Login, deposit, bonus, or the app you need, write that
2. Provide proof
Transaction ID, screenshots, or time; providing them speeds up the resolution
3. See answer
Then updates will come on open tickets; Dhaka-based users also like it at night
Accessibility promise
Each support step has 3 small rules
Text instead of voice
Messaging reduces listening-related barriers
Easy to read on small screens
Large buttons and simple words make mobile use easier
Works even on poor
Even outside Dhaka, slow networks deliver short texts quickly
Standard channels and payment support
Most work is completed through two common paths
Payment help
Check if deposits with bKash, Nagad, and Rocket are available
Login help
What to do with password, OTP, and incorrect username is also shown
More options Deposit help page And TK71 Help Center See it FAQ Quick answers on the page
Three questions about contact
What to write in TK71 Contact?
Describe the issue type, account name, and time, so the support team can understand quickly
What to do if login problems
First write the TK71 Login message, then sending a screenshot will provide a step-by-step solution
Can payment and bonus be reported together?
Yes, you can send questions about bKash, bonuses, and deposits together